Implications of new regulations and emergence of digital-only players were hot button issues discussed this year at the Asian Banker Future of Finance...
While steering the calls, Eva reduced incorrect routing by 73% and has also resulted in overall 50% reduction in the time taken to digitally serve a c...
Ping An Bank has successfully transformed its operating structure into a modern one, prioritizing asset-light and capital-light structures to allow f...
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In the FX space, as in all others, multichannel connectivity is key – and API is quickly becoming a prominent channel that can no longer be side-li...
The bank onboarding process should be fast, as the most fundamental attribute of an exceptional account opening experience is speed...
These are the leading countries where new payment options are creating new opportunities and disrupting the incumbents ...
David Lynne, Deutsche Bank’s new head of global transaction banking in Asia Pacific and country head of Singapore discussed his key priorities...
Customised services, leveraging augmented intelligence and delivered quickly, are essential for meeting the needs of consumers and corporates alike...
"I believe we need a crisis in Europe to really fix Europe," said Laurence Fink, Chief Executive Officer of BlackRock....
West Africa Wealth and Society 2019 SME Entrepreneur of the Year Award Winner, PiggyVest Co-Founder Eweniyi discusses how her online savings platform ...
Greg Kidd, co-founder and CEO of globalID, postulates a few possible paths for the future exchange society. Greg Kidd will be a speaker at the Futur...
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Pressure on margins from increased competition and compliance requirements is forcing the industry to recalibrate its trade finance offerings. ...
Westpac chief development officer Macgregor Duncan spoke about the importance of partnerships in driving innovation...
A wave of global megatrends is creating a tailwind of opportunities for businesses and individuals willing to transform their approach and adapt solu...
Indonesia is seeing exponential growth in mobile payments spurred by a robust fintech landscape, though usage remains uneven and limited...
Tharman Shanmugaratnam, senior minister and chairman of the Monetary Authority of Singapore, reveals the next steps inliberalising Singapore’s bank...
Sharp rise in electronic payment incidents in Australia resulted in substantial customer disruption in 2018....
Arifa Ala, managing director of the Bangko Sentral ng Pilipinas, talks about the provisions of the new Islamic banking law in the Philippines and how ...
The president director of Bank Central Asia (BCA), Jahja Setiaatmadja, talks about how accelerating the bank’s digital transformation has helped in ...
The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their enga...
At the International Heads of Retail Finance Virtual Meeting on 28 August 2020, leaders from over 22 institutions in Asia Pacific, the Middle East and...
The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their e...
Digital banks in Asia Pacific witnessed improving overall profitability in FY2019. Although some digital banks’ net profit in FY2020 has been affect...
New performance benchmarks shaped by COVID-19 and digital transformation reshuffle best retail banks ranking in 2020...
The president and CEO at Krungthai Bank, Payong Srivanich, discusses the bank’s digital reinvention to enhance customer experience by improving serv...
After a COVID-19 led delay, the Monetary Authority of Singapore finally announced the winners of four of five digital banking licences that it planned...
Siam Commercial Bank and IT partner FIS implemented a future-proof payment hub to increase processing capacity and shorten product development cycle. ...
Customers decide which banks in the Africa region stood out from the rest and were most helpful during COVID-19 following the result of the BankQualit...
Open banking has huge potential to advance client services in the Asia Pacific region. While many of the region’s financial institutions have alread...
India’s financial payments and banking industry is expected to invest more on new technologies and improve existing infrastructures and capabilities...
HSBC Holdings is looking to focus capital from its underperforming businesses in Europe and the United States and invest $6 billion in Asia over a per...
Market development, operational challenges, and payment preferences are going to shape consumer engagement with the new instant payment platform...
LINE BK, the first social banking platform in Thailand, has exceeded two million users within four months from its launch in October 2020. LINE BK reg...
The rapid transformation of domestic and cross-border payments brings new opportunities and challenges for financial institutions. Industry experts sh...
Fintech startup Revolut has applied for a banking licence in the US and UK in a bid to make inroads into the online banking business in the two econom...
The rapid transformation of domestic and cross-border payments brings new opportunities and challenges for financial institutions. Industry experts sh...
US multinational investment bank and financial services company Citi plans to shut down its consumer banking operations in 13 countries...
Several countries all over the worl in various stages of developing central bank digital currencies (CBDC) . In a survey of 46 central banks, BIS foun...
As CBDC trials move into actual implementations, global financial markets and monetary systems will be disrupted and transformed....
Despite 2020 being a difficult year for most economies, some countries’ remittance flows have proven more resilient than expected during the COVID-1...
The use of cloud technology is gaining traction among financial institutions due to the efficiency, scale and saving that it affords. However, regulat...
A year after Hong Kong issued eight digital banking licences, Mox and ZA Bank have emerged as the early leaders. Together with WeLab, the three banks ...
In 2020, Ping An Bank outperformed its domestic and regional retail banking peers not only in its business growth but also its technology capabilities...
The global financial industry has evolved as a result of the widespread digital transformation of traditional banks and the entrance of new digital ba...
Techcombank partnered with cloud computing platform Amazon Web Services to enhance the bank’s cloud capabilities and to promote cloud adoption in Vi...
DBS experienced outages to its online banking services from 23 to 24 November, the second extensive disruption to its digital services in over a decad...
During the Singapore Fintech Festival 2021, industry leaders and experts discussed the emerging technology innovations in financial services, the deve...
Mobile-based payment platform OPay has grown exponentially since its launch in 2018, penetrating the unbanked and underbanked population in Nigeria. I...
Martha Sazon, president and CEO of Mynt/GCash, discussed the rapid growth of the fintech company, how being cloud native helped it be...
Financial inclusion goes beyond just having a bank account, said Emmanuel Daniel, founder and chairman of Wealth and Society, to Robert Rubinstein, ch...
The bank partnered with Thought Machine’s Vault to launch a greenfield, cloud-native digital bank offering multiple retail products, leveraging a mi...
James Tran, digital bank centre head, TPBank, highlighted that the bank's digital transformation is made possible by shifting to a digital-focused bus...
Giang Pham, director of VPBank’s digital banking service centre, discussed how VPBank’s digital-only bank implementation reflects its “business ...
By the end of 2021, 28% of Ping An Bank’s applications, some 1,700, had been built based on a new cloud- native platform...
Sam Everington, CEO of Engine, Starling Bank’s technology arm, discussed the advantages of the cloud-native and modular Software-as-a-Service bankin...
UOB is focused on a balanced business approach for scaling up strong, organic new-customer and profit growth as it enlarges regional retail franchise...
Bill Winters, CEO of Standard Chartered, has been recognised as the inaugural Global CEO of the Year at the Leadership Achievement Awards 2023. Winter...
JP Morgan and Citibank emerged as the most frequently-used international banks in the TABInsights Asia Pacific Financial Institution Satisfaction Surv...
Digital bank LINE BK is diversifying into wealth management and SME lending to strengthen its position as a holistic financial service provider ...
Rahul Rasal, head of retail banking at Security Bank, is driving the bank's growth in retail banking and its transition to a digital, open-banking fut...
HKMA’s Fintech Promotion Roadmap developed with industry stakeholders aims to drive fintech adoption and spark discussions among banks and fintech c...
The merger is a big step for BPI’s digital banking ambitions, with Robinsons Bank’s 20% stake in GoTyme being able to significantly accelerate gro...
ICICI Bank reported significant business growth in the first half of FY 2023-24, with increases in operating income and net profit driven by strong cr...
The island’s strong reputation for financial integrity is under scrutiny due to recent money laundering cases, highlighting the need for more robust...
Toss Bank, led by CEO Hong Min-taek, shakes up South Korea's digital banking scene with innovation, daily interest payouts, and efficiency, positionin...
The global banking industry faces a unique confluence of challenges and opportunities, shaped by evolving economic landscapes, technological innovatio...
The banking industry is using AI and data strategies to meet customer preferences, focusing on digital culture, secure operations, and partnerships to...
Huang Jin, general manager of wealth management and private banking at China Minsheng Bank, discussed the bank’s private banking strategies that emp...
Andrew Jong, managing director of personal financial services, and Kevin Ng, head of small and medium-sized enterprise (SME) banking, talk about the b...
TAB Global’s annual Digital Finance Leader of the Year award recognises one outstanding individual reshaping finance through innovation and inclusio...
TAB Global’s annual Retail Finance Leader of the Year award recognises outstanding contributions to sustainable banking and institutional transforma...
Jeffrey Ng, Managing Director of Group Community Banking at RHB, shares the bank's strategic focus on integrating digital solutions for mortgage and a...
The bank’s CEO Effendy Shahul Hamid outlined its strategy for ASEAN leadership, emphasising local market focus and practical, value-centric digital ...
Charles Wong, CEO of GXS Bank, leads the charge in Singapore's digital banking landscape, targeting underserved segments with innovative solutions. Ba...
Sunny Quek, head of global consumer financial services, and Serene Koh, head of group digital business and digital transformation, discussed how OCBC ...
Dwaipayan Sadhu, CEO of Trust Bank, explains the company's plans to become Singapore's fourth largest digital retail bank. Backed by Standard Chartere...
Deema Shaath, Head of Consumer Banking Digital Strategy at the National Bank of Kuwait (NBK), outlines the bank's innovative digitisation strategy. Sh...
Banque Saudi Fransi leaders Millaniyage Nuwan Perera and Ali Najim Alkhamis stressed Saudi Arabia's strategic initiatives toward economic diversificat...
TABInsights’ global benchmarks in retail and digital banks, and financial platforms, signal a significant shift towards digital transformations...
Hatton National Bank (HNB) defies Sri Lanka's macroeconomic constraints by delivering outstanding retail banking performance in 2023. Sanjay Wijemanne...
Raja Teh Maimunah, CEO of AEON Bank, provides insights into Malaysia's first Shariah-compliant digital bank, which is poised to transform banking. Wit...
The boards of many financial institutions lag in recognising technology’s critical role, risking resilience and competitiveness due to insufficient ...
Malaysia’s KAF Investment Bank builds its new digital platform to bring Islamic banking up to date for a new age....
EastWest Bank is embracing a hybrid strategy, integrating digital innovations with conventional banking services, to enhance customer experience and d...
By addressing key pain points and prioritising customer experience, OCBC sets new standards for convenience, functionality, and safety with enhanced p...
Revolut, a notable player in European fintech, received its UK banking licence on 25 July 2024. This has been widely celebrated by the international f...
The 2024 Excellence in Retail Finance programme highlighted how digital transformation and technological advancements are reshaping retail finance, fo...
UnionBank strengthens its consumer banking segment through strategic acquisitions and innovative digital transformation initiatives....
Antonio Vitor, chairman and CEO of BNCTL, discussed the bank’s technology upgrades and how they are helping expand financial inclusion and drive gro...
Barani Sundaram, CTO of East West Bank, explained how the bank is modernising its core systems to improve customer service and operational efficiency,...
Cho Won June, director of information strategy and technology at J Trust Bank explained how the bank is tackling the challenges of outdated legacy sys...
Duleep Liyanage, CIO at LOLC Cambodia, shared how the bank is using modern technology to expand financial inclusion and improve customer service acros...
In an in-depth interview with John Yang, Executive Vice President and Head of Private Wealth Management, and Freddie Chen, Senior Vice President and H...
Duleep Liyanage, CIO at LOLC Cambodia, shared how the bank is using modern technology to expand financial inclusion and improve customer service acros...
Commercial Bank of Qatar implements a strategic sustainability framework and drives digital innovation for a more sustainable future. ...
Sashidhar Jagdishan, managing director and CEO of HDFC Bank, received the Bank CEO of the Year in Asia Pacific award for 2024, acknowledging his resil...
Open banking is transforming the Middle East financial landscape, with Bahrain, Saudi Arabia, and the United Arab Emirates (UAE) leading through innov...
Cross-border payments in the Middle East are becoming more streamlined, inclusive, and with better compliance in response to increased trade, investme...
Cathay United Bank has been recognised with nearly 90 awards as of November 2024, underscoring its achievements in areas such as wealth management, d...
Revolut, a notable player in European fintech, received its UK banking licence on 25 July 2024. This has been widely celebrated by the international f...
Stablecoins bridge traditional banking and digital assets, enhancing cross-border payments, financial inclusion, and global trade while requiring robu...
TAIB is looking to redefine financial services in Brunei through its customer-focused, Shariah-compliant, and technology-driven solutions....
Qin Jizhang, chairman of Bank of Jilin since May 2023, has rebuilt the bank’s balance sheet and set a new direction pivoting from corporate lending ...
The economic rivalry between the United States (US) and China will continue to influence the global banking industry in 2025, with significant implic...
Banks across advanced and emerging markets navigate economic realignment, regulatory evolution and digital disruption....
Marcus Treacher, Senior Vice President of Customer Success at Ripple, discusses challenges in expediting payment processes from a clarity, visibility,...
ANZ’s Vasic and Huse speak about the greater transactional business needs of Australian clients expanding into Asia and also discuss the shake up th...
Vincent Kilcoyne sees multiple challenges from Basel Committee on Banking Supervision 248 (BCBS 248) and other regulations as rising interest rates c...
Paula da Silva, Head of Transaction services at SEB, talks about the rapid cross-border payments integration in the Nordic region and the exposure of ...
Claus Richter, Head of Transaction Banking Solutions at Nordea shares his views on the impact of technology, particularly blockchain, on domestic and ...
Alan Huse, Head of Payments and Cash Management at ANZ Bank, discusses insights on the future of National Payments Platform (NPP) and how the launch o...
Paula da Silva, Head of Transaction services at SEB, talks about the rapid cross-border payments integration in the Nordic region and the exposure of ...
Ping An Bank chairman Xie Yonglin talked about the bank’s transformation journey into a leading retail financial services provider, the evolution o...
Clayton McDonald, head of sales for the global payments division at INTL FCStone, discusses how SWIFT's gpi initiative enables end-to-end tracking, ma...
Jacqueline Keogh, Western Union’s global head of payments sales, discusses some key points regarding regulation and innovation in the industry as we...
Thomas William Tobin, Head of Retail Banking Group, Vietcombank, shared the outstanding 2019 results of the bank which earned it the Best Retail Bank ...
Donald Lacey, managing director and chief operating officer of Ping An Global Voyager Fund discusses the investment philosophy of the company, the the...
In this Digital Reinvention Dialogue, the chief technology and transformation officer of Union Bank of the Philippines (UnionBank), Henry Aguda, share...
The head of digital and user experience at TMB Bank, Robert Anghel, discusses how the bank is focusing on consumers’ growing appetite for digital se...
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Oliver Plein, global head of investment specialists ESG at DWS discusses how sustainability related regulations and investor demand have driven ESG in...
In this Leadership Perspective series, Colin Dinn, executive vice president and segment head of Enterprise Technology and Operations at Security Bank ...
David Becker, managing director Asia at Temenos, shared his perspectives on the emerging key technology trends, how banks need to focus on building th...
Tan Su Shan, group head of institutional banking at DBS, discusses DBS’ digital transformation story, the evolution of its financial ecosystem to ad...
Simon Beitz, founder and CEO and Craig Fenwick, co-founder and CFO at Alex Bank share their business model, strategic plans for future growth and how ...
Mamerto Tangonan, deputy governor of BSP, discussed the latest developments in the Philippine’s journey to digitalising its financial ecosystem. He ...
In this Leadership Perspective Series, Samir Gupta, CEO, consumer banking at CIMB Group, discussed the strategy and opportunities that drive digital t...
Ukrainian ambassador Kateryna Zelenko, in an exclusive conversation with The Asian Banker's Emmanuel Daniel and Mathew Welch discussed the implication...
Alex Manson, head of the fintech investment and venture arm of Standard Chartered Bank, talked about how SC Ventures is out to transform the role of b...
Edwin Bautista, president and CEO of UnionBank, describes the roles technology, culture and people play in the bank’s digital transformation, and wa...
Kelvin Tan of Standard Chartered Bank and Peter Murray of Amazon Web Services discussed the launch of BukaTabungan, the digital bank partnership with ...
Author Emmanuel Daniel, founder of The Asian Banker, ignited a lively discussion with former US congressman Barney Frank and SC Ventures head Alex Man...
Howard Davies said that the UK can lay claim to being the banking-fraud capital of the world, and that customers are partly to blame...
Signature Bank’s collapse highlights the need for reforms to address liquidity, regulate cryptocurrencies, and protect depositor interests...
Opening up payment systems for wider usage and standardising with ISO 20022 will achieve speed, security, transparency and traceability in cross-borde...
Alex Manson and Kelvin Tan of audax discuss how the company enables banks to efficiently modernise technology infrastructure through a core banking ag...
The bank’s CEO shared insights into its investment in talent, innovation, and sustainability, emphasising his commitment to organisational resilienc...
Senior executives of the bank discussed their advancements in the Philippines in line with their goal of providing a comprehensive financial services ...
Malaysia’s KAF Investment Bank partnered with software provider Temenos to build its new digital platform and revolutionise Islamic banking for a ne...
Pedro Sousa Cardoso, Chief Digital Officer, outlines the bank's ambitious journey - from revamping its core infrastructure to cloud-native solutions ...
Vidya Krishnan discusses YONO’s global expansion and its integrated super app strategy, catering to diverse customer needs with over 60 million regi...
Under chairman Cho Yong-byoung, the Korea Federation of Banks will focus on enhancing industry ethics and innovation, aiming to combat misrepresentati...
Industry leaders converged in Seoul to explore the transformative potential of emerging technologies like AI and blockchain, and highlighted the imper...
Greg Krasnov, founder and CEO of Tonik Digital Bank, set out a singular mission for the bank to address financial and credit inclusion in the Philippi...
Ivan Chang, head of institutional at Saxo emphasises digitalisation's growing importance, shifting client demographics, fintechs' impact on wealt...
James Winter, senior vice president, Europe for global payments provider Thunes, talks about the company’s partnership with banks through a cloud-ba...
Industry leaders converged in Seoul to explore the transformative potential of emerging technologies like AI and blockchain, and highlighted the imper...
Vidya Krishnan discusses YONO’s global expansion and its integrated super app strategy, catering to diverse customer needs with over 60 million regi...
Vidya Krishnan discusses YONO’s global expansion and its integrated super app strategy, catering to diverse customer needs with over 60 million regi...
Banking innovator Sean Kiernan from Greengage discussed how they use crypto-collateralised loans to help SMEs, stressing the importance of partnership...
As Malaysia embraces digital finance, AEON Bank's Raja Teh Maimunah, discusses the heritage and strategies shaping the nation’s first Shariah-compli...
In his opening keynote at The Asian Banker Summit 2024, Arthur Yuen, Deputy Chief Executive of the Hong Kong Monetary Authority, explored the dual imp...
GXBank is the frontrunner in inclusive, technology-driven financial services in Malaysia. Its CEO Lai Pei Si discussed the bank’s journey since its ...
As Southeast Asia’s economic clout continues its inexorable rise, Cathay United Bank (CUB) is turbocharging its Singapore operations, establishing t...
The Excellence in Retail Finance and Technology Innovation Hong Kong Awards 2024 held recently, recognised the achievements in digital and retail bank...
Expanding beyond Taiwan, the bank will focus on ASEAN markets to bolster global supply chain resilience and regional economic integration, according t...
GXBank is the frontrunner in inclusive, technology-driven financial services in Malaysia. Its CEO Lai Pei Si discussed the bank’s journey since its ...
GXBank is the frontrunner in inclusive, technology-driven financial services in Malaysia. Its CEO Lai Pei Si discussed the bank’s journey since its ...
The bank‘s senior vice-president Enrico Hernandez outlined the benefits of core banking transformation, and challenges and risks for banks....
At a recent roundtable hosted by The Asian Banker, industry experts from banks and financial institutions across Asia offered a comprehensive overview...
The Hong Kong Monetary Authority (HKMA) has won the top prize for macroeconomic regulation, reflecting its commitment to upholding rigorous regulatory...
The bank‘s senior vice-president Enrico Hernandez outlined the benefits of core banking transformation, and challenges and risks for banks....
MB Bank's long-standing partnership with Temenos has enabled its digital transformation, recently upgrading to the Java-based Tab J framework and scal...
Baiduri Bank is modernising its core banking capabilities by implementing Temenos Transact, paving the way for enhanced digital services, streamlined ...
Trinh Vinh Hien, chief technology and digital officer of Vietnam’s PVcomBank, and Ramki Ramakrishnan, managing director for Asia Pacific at Temenos,...
Holmes advocates for balancing financial innovation with resilience, emphasising regulatory sandboxes, AI's transformative role, and the need for adap...
Trinh Vinh Hien, chief technology and digital officer of Vietnam’s PVcomBank, and Ramki Ramakrishnan, managing director for Asia Pacific at Temenos,...
Lichen Hung, O-Bank’s CIO, shared insights into the journey and motivations behind transforming a traditional banking institution into a leading dig...
Speakers at the leadership dialogue at Finance China 2024 held in Beijing in June shed light on current and future finance trends, and stressed the ne...
The revamped mobile banking app, SC Mobile Next Gen, provides innovative features that address customer demands for intuitive navigation, streamlined ...
By addressing key pain points and prioritising customer experience, OCBC sets new standards for convenience, functionality, and safety with enhanced p...
UOB’s acquisition of Citigroup’s ASEAN banking franchise, encompassing 2.4 million customers, marked a major expansion. Leveraging innovation, UO...
Industry leaders convened at Finance Taiwan to discuss the future of digital finance, regional expansion strategies, and the integration of sustainabi...
Banking experts from across ASEAN discussed the critical role of technology and regulation in modernising financial systems, strengthening consumer pr...
Soe Sandar Aung, head of core and digital banking at CHID Bank, discussed how the bank is updating its operations to meet new regulatory demands, focu...
Barani Sundaram, CTO of East West Bank, explained how the bank is modernising its core systems to improve customer service and operational efficiency,...
As financial institutions in North Asia, covering Greater China, Japan and South Korea, confront demographic and economic challenges, they are leverag...
In a conversation with Emmanuel Daniel, Moorad Choudhry stressed the need to simplify global banking regulations, particularly those from Basel, to b...
As financial institutions in North Asia, covering Greater China, Japan and South Korea, confront demographic and economic challenges, they are leverag...
At Sibos 2024 in Beijing, Temenos business director Frankie Wai addressed some issues in financial services today: the ISO 20022 transition, the integ...
Beijing took centre stage as the global financial community gathered for Sibos 2024, a milestone event that showcased China’s growing influence in i...
In an exclusive interview, ANEXT Bank CEO Toh Su Mei discussed the bank's mission to reshape financial services for MSMEs in Singapore and beyond. ...
CTBC Bank aims to redefine retail banking by leveraging generative artificial intelligence, championing sustainability, and tailoring services to div...
On Day 1, the Japan Innovation Study Tour 2025 opened with a welcome from tour hosts Foo Boon Ping, president and managing editor of The Asian Banker,...
The second day of the Japan Innovation Study Tour 2025 provided an in-depth look at how Japan’s financial institutions are leveraging technology, st...
The Japan Banking Innovation Conference 2025, held at The Westin Tokyo, convened over a hundred senior banking executives, fintech leaders, policymake...
Amy Yang, Retail Banking Group CEO at Taiwan’s CTBC Bank, was recognised as the Retail Finance Leader of the Year in Asia Pacific for 2025 at the TA...
The digital and retail banking sectors continue to evolve, driven by innovation, rapid development and adoption of generative artificial intelligence ...
Standard Chartered and its Hong Kong subsidiary, Industrial Bank of Korea, First Bank of Nigeria and WeBank were recognised at The TAB Global Excellen...
How banks in Thailand can harness emerging technologies, reinvent collaboration and create a seamless, boundary-less customer experience....
Hoai Nam (James) Tran, head of digital banking at TPBank, discussed the bank’s digital- first strategy, social banking initiatives, the adoption of ...
Techcombank reported a 20.3% increase in profit before tax for 2024, driven by strong credit growth, digital innovation and fee-based income. CFO Alex...
MUFG Bank is advancing its operations in the Asia Pacific region with a strategic vision focused on modernisation, collaboration and sustainability. B...
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