While steering the calls, Eva reduced incorrect routing by 73% and has also resulted in overall 50% reduction in the time taken to…
Thursday, 21 November 2024
Christian Kapfer has served as research director since 2004, providing research and consulting services to top-tier financial institutions and their investors in benchmarking their business and strategic capabilities in consumer and retail financial services.
Al Ahli Bank gained a competitive edge in a challenging market with its successful core banking replacement and focus on simplicity
Paul Heath, founding partner and chief executive officer, Koda Capital in Australia, believes the breakdown of Australian banks’ vertically…
As the race towards digitalisation intensifies, the relationship between banks and “big tech” companies is increasingly marked by collaboration…
With 12 months in operation, Paytm Payments Bank is diversifying its product scope beyond payments, aiming to rapidly scale in the…
Kakaobank has been successful as a pure mobile bank, with a strong smart strategy, and a shareholder composition contributing core…
The Internet of Things offers potential opportunities in retail and corporate banking and will fuel the rise of new types of clients…
Catherine Flax, chief executive officer of Pefin (US), a financial advisory firm that has built an enterprise wide artificial intelligence…
The Top 100 banks in consumer banking in Asia Pacific, the Middle East and Africa is the result of The Asian Banker International Excellence…
The last four years have been considered the worst for Thai banks in retail banking. Despite a meagre income and loan growth, banks…
Dilan Rajasingham, head of emerging technology at Commonwealth Bank of Australia, discusses the bank's venture into the internet of…
Kevin Rolfe, head of technology cluster at Barclays Africa Group, speaks on how the banking industry needs to think beyond telemetric…
