Qatar Islamic Bank redefines retail banking in Qatar through digital innovation, customer focus, and sustainable growth

Qatar Islamic Bank was the first in the region to offer "One Click Financing," a fully-digital way to get personal loans, driving 52% of its retail sales through digital channels. To promote financial inclusion, it introduced the QIB Lite App, a simplified mobile app offering essential financial services at affordable rates. These initiatives resulted in 71% of new accounts being created digitally and 83% of retail customers becoming digitally active. Due to these innovations, the bank’s gross retail revenues reached QAR 2.1 billion ($576 million) in 2023, marking a 12% a year-on-year growth.