Best Mobile Banking Service in Hong Kong goes to Standard Chartered’s ‘SC Mobile Next Gen’

The winning bank implemented one of its most significant revamps of the mobile app in 2023 with an extra emphasise on a user-centric-and-friendly interface design and smoother digital services. With enhanced usability, the winning bank has gained stronger growths than peers in the number of registered mobile users, the value of transactions on mobile app and the ratio of eKYC customer onboarding. As result, the bank received the highest BankQuality Score among banks in HK according to customer surveys, and its mobile app is rated 4.6/5.0 on Google Play, one of the highest under the banking category. 

For delivering banking services more efficiently with better reception by customers, the award of Best Mobile Banking Service in Hong Kong goes to Standard Chartered’s ‘SC Mobile Next Gen’.