Saturday, 5 October 2024
OCBC Indonesia selects Cloudera to optimise banking with data and AI
Cloudera, the data company for trusted enterprise AI, announced that OCBC Indonesia has selected Cloudera to help achieve its vision of becoming a digital-first bank in Indonesia, offering better banking experiences for its customers.
Through this partnership, OCBC Indonesia is looking to tap the immense potential of generative AI solutions and data management, analytics, and AI capabilities of the Cloudera hybrid platform.
OCBC Indonesia’s growing in-house data science team required a hybrid strategy for data, analytics, and AI that would integrate seamlessly with the bank’s data lake and allow data scientists and business users to work seamlessly with various integrated applications, helping the bank deliver transformer-based AI models, real-time intelligent, and personalised recommendations to customers.
Komang Artha Yasa, chief technology officer at OCBC Indonesia, said: “OCBC Indonesia believes that adopting technology will add value to the customer experience as a strategic objective. Implementing modern data technology and launching generative AI projects is one of the milestones for the bank to stay ahead and become forefront in the industry. The bank firmly believes that technology and customer experience are inseparable in providing solutions to consumer needs.”
Sherlie Karnidta, country manager for Cloudera Indonesia said: “Enterprises are eager to leverage their massive loads of data for generative AI to build custom applications and productivity tools for their customers. We are thrilled to be working with OCBC Indonesia to help them build an extensible platform to easily and flexibly build applications and leverage tools and frameworks to drive business transformation.”
As part of its future strategy, the bank plans to make AI/ML available to more of its systems and users. OCBC Indonesia doubles down on innovation, efficiency, and customer-centric approaches, as they rely on Cloudera to provide a strong and flexible foundation to help integrate AI at scale throughout the organisation and drive more customer innovation and regulatory reporting.
Re-disseminated by The Asian Banker
