The Asian Banker Tuesday, 17 December 2024

Most Recommended Retail Bank in India is ICICI Bank

5 min read

  • The winning bank was voted by consumers with a 101.7 BankQuality Score. This bank advanced technological integration by launching additional features on its iMobilePay for seamless and convenient transactions. Customers commented that it is “user-friendly”, secure and enables instant transfers across all transactions.
  • Users were satisfied with digital customer service, remarking that it is “trustworthy, and high-speed facility”.
  • For its positive indicators, and expansion in digital offerings for retail, micro small medium-sized enterprise (MSME) and corporate customers, the Most Recommended Retail Bank in India is ICICI Bank.
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