GXS Bank CEO Charles Wong has announced his resignation after four years of leading the bank, moving to an advisory role and ending a tenure marked by significant growth and achievements.
Wong said: “It’s been four years since I first joined this band of dreamers to build the dream that has since become GXS, and I couldn’t be more proud of all that we’ve accomplished. It’s been a rocketship of a ride.”
Under Wong’s leadership, GXS Bank introduced key innovations such as the GXS Savings Account and the GXS FlexiLoan. These products were designed to address gaps in traditional banking and offer more flexible financial solutions.
Wong highlighted the significance of these initiatives, saying: “We have built a bank that is integrated with your everyday apps—Grab and Singtel. Technologists will know that this is no mean feat!”
The integration of GXS Bank’s services with popular apps like Grab and Singtel has been a major success. Wong added, “Being a challenger bank is not easy, but we keep working at it because of our customers.”
Muthukrishnan Ramaswami, group CEO at GXS Bank, acknowledged Wong’s contributions, saying: “For all of us in start-ups, we know how much work and effort goes into the first few years of building a new company from scratch. I would like to extend a big thank you to Charles Wong for his hard work and dedication in laying a strong foundation for the bank. Building a challenger bank is not easy, but Charles has led the way in building GXS from the ground up. Today, we have a DNA that is uniquely GXS—focused on customer-centricity. Because of this DNA, GXS will continue to thrive and stay ever-focused on our mission to make banking better for Singapore.”
GXS Bank aims to advance financial inclusion and revolutionise banking for underserved individuals and small businesses. Supported by Grab Holdings and Singtel, the bank is targeting profitability by March 2027, with plans to double its loan book every six months and achieve $3 billion in deposits and a $2 billion loan book within three years.
Wong concluded, “I am grateful to the GXS Board and leadership team for believing in us and what we could do. I am also thankful to all my fellow GXSers—your dedication to our customers and passion for improving banking everyday are why I know GXS will succeed. I will always be your loudest cheerleader.”
Information gathered from the LinkedIn accounts of GXS Bank officials.