This winning bank demonstrated strong performance and attention to Malaysia’s SME sector in 2023. For a smaller bank compared to its larger peers, the bank has shown substantial growth and a 38% contribution to the overall business, further improving its SME loan market share.
The bank stands out for its technological innovations, offering e-applications for banker’s guarantees and comprehensive digital end-to-end SME financing strategy.
About 10% of its new-to-bank SMEs were onboarded digitally without requiring physical attendance at the bank.
For addressing core financial needs and providing a full suite of solutions with flexible financing across business lifecycles, supported by digitized processes and a strong relationship banking approach, the best SME Bank in Malaysia is Alliance Bank.