The winning bank remained the market leader in net interest margin (NIM), net profit, asset quality with the lowest non performing loan (NPL) ratio among peers. The bank also remained the leader of all key strategic retail products and channels in Thailand.
The bank mainly has a strong digital focus and outstanding digital products and services, KBank outperformed in the core income figures with $5 billion (THB 173.3 billion) total revenue in 2022.
The bank also has the biggest users of its mobile app, K PLUS, with 20 million users and had the highest monthly active users at 16.9 million as of December 2022
With its continuous enhancement of open application programming interfaces (APIs) to meet the needs of partners, both in API offerings and ease of integration, and for taking the lead in digital transformation and mobile banking, the Best Retail Bank in Thailand is Kasikornbank.