The winning bank showcases strong financial performance, operational efficiency, and superior risk management. It reports a remarkable 40% year-on-year revenue growth, indicating rapid expansion and significant adoption of its retail products and services.
It also boasts the highest return on equity among its peers at 16% while the increased cost-income ratio demonstrates its commitment to operational excellence and cost-effectiveness.
Furthermore, a non-performing loan ratio of less than 1% indicates sound credit risk management and financial stability. For these achievements, the award of Best Retail Bank in Singapore goes to UOB.