Sibos Round UpSibos Round Up,
Sibos Round Up,
This year, conversations at SIBOS centred on customer experience, co-creation, security, and technology resonating deeply with the event theme. As consumers…
研究笔记Research Note,
Research Note,
Artificial intelligence (AI) is set to transform retail banking, impacting the customer journey from acquisition on through to retention.
相关访谈Interviews,
Interviews,
At the Digital Finance Leadership Programme in London, Jaidev Janardana, CEO of UK-based peerto-peer lender Zopa talked about the technology and credit…
研究笔记Research Note,
Research Note,
The most competitive digital retail financial institutions come all but from China, and the elite club of the top 10, representing all non-bank financial…
研究笔记Research Note,
Research Note,
The bank onboarding process should be fast, as the most fundamental attribute of an exceptional account opening experience is speed
案例研究Case Study,
Case Study,
Taishin @GoGo is the fastest growing card in Taiwan. The bank issued 200,000 cards within the first 18 months.
会后报告Post Event Report,
Post Event Report,
For delivering twice the growth in deposits relative to the industry, and migrating 97% of its customer base to SMART business, the online channel for…
Speeches and PresentationsSpeeches and Presentations,
Speeches and Presentations,
Eight fintech finalists were selected for the competition. Each fintech made a seven minute presentation pitch followed by three minutes of questions from…
案例研究Case Study,
Case Study,
Yirendai, the largest P2P online consumer finance marketplace in China, offers services that are based on technology-driven innovations such as big data…
研究笔记Research Note,
Research Note,
Globally, commercial banks have demonstrated that they are not the underdogs when it comes to growing the number of digital users. They compete well in…
相关访谈Interviews,
Interviews,
With its banking model in transition, Bendigo and Adelaide Bank focuses increasingly on capital cost, operational efficiencies and productivity, while…
联合发布Co-published,
Co-published,
Sri Lanka’s People’s Bank has worked on achieving notable operational efficiencies and enhanced customer engagement through an integrated digital banking…
DBS has improved its digital customer experience by making most branch banking transactions digital though it s Video Teller Machines
Digital innovation could be a true game changer in the world of trade, delivering new capabilities that could not only facilitate optimised, efficient…
Internet finance has put on an impressive feats globally with countless start-ups emerging across continents. In China, nearly 20% of its GDP driven by…
研究笔记Research Note,
Research Note,
Driven by competition and rapid disruption, banks increasingly spend on technology enabled models targeted to improve customer experience and service capability.…
案例研究Case Study,
Case Study,
While steering the calls, Eva reduced incorrect routing by 73% and has also resulted in overall 50% reduction in the time taken to digitally serve a customer…
Christine Lagarde, managing director of the International Monetary Fund, spoke at the Singapore Fintech Festival 2018 on 14 November and made the case…
Peter Ong, Chairman of Enterprise Singapore and Board member of Monetary Authority of Singapore spoke about ASEAN growth and enterprises during his speech…
Deustche Bank discusses the challenges and solutions to enhance cross-border payments with leading transaction bankers from key Asian markets
Serving UHNWI is challenging for private banks, particularly when it comes to offering a suitable standard of customer service.
案例研究Case Study,
Case Study,
Ping An Bank has successfully transformed its operating structure into a modern one, prioritizing asset-light and capital-light structures to allow flexibility.
Ravi Menon, managing director of Monetary Authority of Singapore, spoke at the Singapore Fintech Festival on 12 November 2018, at the Singapore Expo about…
新闻分析News Analysis,
News Analysis,
Alibaba broke its Singles' Day online shopping sales record on 11 November when gross merchandise volume reached $30.8 billion. This beat last year's $25…