Research NoteResearch Note,
Research Note,
In 2012, Kotak Mahindra Bank implemented a "courtesy call back" feature in its contact centres. The technological innovation gave customers…
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Research Note,
Even with the Middle East’s lifeblood, crude oil, stuck in prolonged doldrums, bankers remain optimistic about the future of the trade…
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Research Note,
State enterprises form one of the largest customer segments of Krung Thai Bank. But this does not confine the bank, as it enters the…
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News Analysis,
China attributes its slowest growth in a quarter century to uncertainties in the international economic environment, and to weak real…
News AnalysisNews Analysis,
News Analysis,
China welcomed the new year with yet another bloodbath that it has seen too much of in 2015. But unlike the August 2015 sell-off that…
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Research Note,
Remittances slowed in 2014 mainly due to exchange rate volatility, as remittances are reported in US dollars.
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Research Note,
Banks are integrating new technologies into their core businesses to improve their digital banking presence and speed-to-deliver
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Research Note,
The People's Bank of China has established an integrated system to connect banks, merchants, and retailers to facilitate increased…
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Research Note,
Can the industry withstand the current combination of low interest rates, strong housing price growth and higher household indebtedness?