Despite fierce competition from its local South African peers and some Nigerian banks, Absa emerged as the Best Retail Bank in Africa
Saturday, 23 November 2024
Christian Kapfer has served as research director since 2004, providing research and consulting services to top-tier financial institutions and their investors in benchmarking their business and strategic capabilities in consumer and retail financial services.
Standard Chartered Ghana outperformed major local rivals such as Stanbic Bank and Fidelity Bank in areas such as digital, customer…
Taiwan’s retail banking market is a highly mobile and digital maturing consumer market which continues to rely extensively on community…
A recent survey of 3,000 respondents in Indonesia, Japan, Korea, Philippines, Singapore and Thailand reveals that financial health…
Peer-to-peer payment themes in India, Thailand, Australia, Hong Kong and the Philippines have taken off with varying degrees of success…
With the reprieve on know your customer regulations on certain segments, banks and new challengers are rapidly integrating eKYC into…
Customers make decisions on primary banking relationship based on assumed needs for multiple network point convenience, even though…
Vietnam is likely to emerge as a significant consumer-driven market, placing it in the Asian consuming class of Indonesia and the Philippines…
Between 2019 to 2022, banks will launch full digital banking blueprints, making more structural changes at the back office to tap fully…
Big four banks to tidy up various messes coming from renewed pressure from regulators
The Japan-based messaging app shares its vision to the world during the recently-concluded LINE Conference 2019: To grow from a mere…
Within six years, Nubank reached the 12 million customer mark, becoming the sixth largest financial institution in Brazil in terms…
