Agenda Pre-Conference Workshop
Trainers Profiles:
Bank Data and Analytics
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18 October 2012 | |
08:00 – 09:00 | Registration |
09:00 – 10:00 | Opening Keynote Welcome note Data and Integrity in the Financial Services Industry with Tony Chew, Director Specialist Advisor, Monetary Authority of Singapore Tony Chew, one of the leading regulators in the area of technology risk has been an advocate of greater focus on integrity failures (people, systems, data) and cyber attacks. He notes that the banking world is currently in a myriad of risk management issues relating to governance, responsibility & accountability, security, system reliability and resiliency. Mr Chew will share his insights as the industry undergoes regulatory compliance and sets its moral compass. The Idea of Sharing Data in a Highly Competitive World Mr Winckle has driven an international initiative to collect scarce credit default data from banks throughout the world to pool them for their own analysis and benchmarking. Although there is a drive to expand this program into Asia, the biggest issues for contributing banks has been collecting data in a high quality and detailed way. Mr Winckle will discuss why sharing data is not anathema to competition. |
10:00 – 10:30 | Coffee Break |
10:30 – 11:30 | Silos, enterprise-level knowledge and business models in financial services • Post recession re-engineering of business models • Accessing and using intelligent data • Best practices for justifying technology ROI • Big data & its Mobility • Access to market-critical data • Secure mobile applicationsI • Real benefits to the banking industry Speakers/ Panelists include: • Eric Sandosham, MD & Head of Asia Pacific Decision Management, Citibank • Mark Bands, Data Stream Lead, OTC Derivatives Program, ANZ Institutional Bank • Jason Rose, VP-Business Intelligence Marketing, SAP • Guruprasad Gaonkar, Head of Financial Services Industry, SAP South East Asia |
11:30 – 12:30 | Leveraging Customer insight in a multi-channel world • A holistic view on leveraging customer insights to maximize portfolio profitability • Evolution of sharing data • Beyond predictive service Speakers/ Panelists include: • Amit Ramesh Punjabi, Customer Experience Program Manager, Standard Chartered • Yorgos Moschovis, Head of Business Intelligence & Analytics, Singtel • Saloni P Ramakrishna, Principal Architect, Analytical Applications, Oracle Financial Services |
12:30 – 13:30 | Luncheon |
13:30 – 14:30 | Predictive and Quantitative Analytics • All data isn’t equal • Should identification of problems precede data or technology • Extracting the right meaning from structured or unstructured data • Predictive Analytics • Quantitative Analytics • Quantitative Development Speakers/ Panelists include: • Mike Sherman, Head L!ving Analytics, Group Digital L!fe, Singtel • Isac Jacob, Vice President, Enterprise Services • Ivan Teh, Managing Director, Fusionex Moderated by: Foo Boon Ping, Managing Editor, The Asian Banker. |
14:30 – 15:00 | Tea/Coffee Break |
15:00 – 16:00 | Data Outsourcing or In-sourcing, what’s the trade-off? • Data storage - medium, location, retention period, destruction of data • Do we even understand our own cost base before we outsource our data management? • What is the real value in outsourcing? • What can be expected from outsourcing service providers? • What are the risks and benefits of outsourcing or in-sourcing • How are we organised around Big Data? Speakers/ Panelists include: • Scott Thiel, Foreign Legal Consultant, DLA Piper, Hong Kong • Zainal Adnan Zakaria, Regional Head Compliance Department, MayBank Moderated by: Baron Laudermilk, Research Analyst, The Asian Banker |
16:00 – 17:00 | Creating Customer Intimacy & the Customer-of-One Wealth management and SME banking where a financial institution has to unify profile and create intimacy and KYC is the key • New trends in unifying transaction and product data • Data mining: the future after Data marts • Managing customer retention with high bars of customer expectations. Speakers/ Panelists include: • Shantanu Srivastava, VP, MicroStrategy South Asia • Luca Griseri, Head of Financial Services, Singapore & Malaysia, The Nielsen Company • Ben Gaff, Director Customer Intelligence Practice, Experian Asia Pacific Moderated by: Foo Boon Ping, Managing Editor, The Asian Banker. |
19 October 2012 | ||
08:00 – 09:00 | Registration | |
09:00 – 10:00 | Closing the Loop in Consumer and Social Analytics The Living Analytics Research Centre (LARC) is developing new concepts, projects and tools for consumer and social analytics which are being conducted in real-world, field settings with collaborating partners from banking, telecommunications, retail, tourism &, leisure, and digital lifestyle. LARC works closely with LiveLabs, SMU's automated behavioral experimentation service, which uses a committed participant base of thousands of users for real-time, location-aware, longitudinal experiments. This talk will provide an overview of LARC’s distinctive aspects of experiment-driven, closed-loop analytics & will illustrate these concepts in banking and several other consumer and social settings. Implications of this approach to analytics for improving consumer and social insight will also be discussed. Speakers include: • Professor Steven Miller, Vice Provost (Research) and Dean, School of Information Systems Singapore Management University (SMU) • Professor Michael Finegold, Assistant Professor Carnegie Mellon University |
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10:00 – 10:30 | Tea/Coffee Break | |
10:30 – 11:30 | Basel III and the Data challenge • The Basel III requirements on data • Granulizing credit data • Driving profitability through compliance • Regulatory challenges. • Optimizing strategies for effective use of capital Speakers/Panelist include: • Philip Winckle, Former Chairman, Pan European Credit Data Consortium • Zainal Adnan Zakaria, Regional Head Compliance Department, MayBank • Burak Alper, Director SEA Operations, Experian Decision Analytics Moderated by: Foo Boon Ping, Managing Editor, The Asian Banker. |
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11:30 – 12:30 |
The Big Data Debate The challenge after accumulating big data is being able to then line it up so that it's meaningful. One can gain an information edge even with publicly available data because most people do not have the capability of analyzing the vast quantities of the available data. How will business be able to unlock the potential in analyzing big data for risk management, price discovery, and industry trend analysis? • Asking the right questions of the data • Discovering the enabler that gets products, applications and even customized messages quicker and cheaper into the market. • Moving Big Data to the core of a financial services business • Transaction fraud detection: Increasing the ability to learn • Balancing security and working Social Media With Dr. Oliver Chen, Deputy Director, Risk Management Institute, National University of Singapore. Moderated by: Baron Laudermilk, Research Executive, The Asian Banker |
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12:30 – 13:30 | Luncheon | |
13:30 – 15:00 | How to succeed in Digital marketing, Gamification & Apps Gamification has revolutionized digital/social marketing trends. Gamification takes a behavior-focused approach to driving digital engagement, engaging with customer and they drive the interaction. Others are building these and new apps on Facebook allowing customers to make payments to third parties & Facebook friends through networks. In this session we will explore the exciting ideas of gamification & Facebook (-Bank) and their use over traditional internet banking interfaces. Speakers/Panelist include: • Alvaro Moron, Innovation Manager at BBVA, Spain • Charles Hough, SVP & GM Asia-Pacific, Lithium Technologies • Alban Villani, Managing Director, Forever Young Creative Moderated by: Enoch Ch’ng, Associate Professor of Information Systems (Education), Singapore Management University |
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15:00 – 15:30 | Tea/Coffee Break | |
15:00 – 16:00 | A panel discussion on “The role of the Chief Marketing officer” • Evolving role of Chief Marketing Officer (CMO). • Customer analytics reshaping marketing • Impact of digitization on role convergence of CMO/CIO • Increasing influence of CMOs on organizational strategy Panellists Include: • Basker Rangachari, Chief Marketing Officer, Hong Kong & NEA, Standard Chartered Bank • Philip Brett, President South & Southeast Asia, TBWA Group, Asia Pacific |
18 October 2012 | |
10:30 – 11:.30 | Registration |
11:30 – 14:.00 | The Future of Insurance Roundtable Welcome Notes and Introductions Basic Asian Banker Research presentation to kick start the session Panel Dialogue over lunch Featuring a panel of leaders in the insurance industry who will discuss how regulation and competition makes them demand for data and analytics more than ever before: • Impact of Solvency II and Regulation • Where are we with our investment strategies • What it means to be a Data Centric Organisation • When will Usage based insurance (UBI) become a reality • Collaborations and bancassurance • Direct Channels and harnessing social media • How we benchmark customer service levels Conclusions and take aways |
The proceedings of the Roundtable will be documented and published as an indispensable reference for the participants. |
*Please note that speakers and topics listed above are in various stages of invitation and confirmation.
For more information, contact Mr. Oliver Blokland, Programme Manager at:
(86)10 5869-3492 or OBlokland@theasianbanker.com
19 October 2012 | |
10:30 – 11:30 | The Markets of the Future Roundtable The Markets and Exchaanges industries are going through one of their most fundamental changes taking place today. The purpose of this roundtable is to take stock of the key elements Building Central Counterparties and OTCs in Asia • Streamlined trading processes • Integrated data platform Value at Risk in a universal banking model • Risk trigger scenarios • Seeing across Silos Reference data and decision making • Creating a unified structure • Real time reference data Compliance and Regulation • Evolving organizational risk Corporate actions and automation • Reaching the full value chain • ISO20022 Is technology becoming a distraction for customers as well as for companies? • Effects of rapid changes in technology Conclusions and take aways |
The proceedings of the Roundtable will be documented and published as an indispensable reference for the participants. |
Complimentary membership to The Asian Banker Data & Analytics Working Group.
Click here to join.