The Agenda

Nguyen Quoc Hung, Secretary General, Vietnam Banks’ Association (VNBA)

Barbaros Uygun, Chief Executive Officer, Mox Bank

• Reassessing collaboration with fintechs by using APIs and open banking
• Leveraging AI, RPAs, and APIs to enable operation resilience and deliver a personalised digital engagement
• Integrating a seamless user experience in mapping the customer journey
• Strengthening fintech and techfin collaboration to speed up the digital transformation
• Frictionless customer journey in an emerging market

Speakers & panelists include:

• Bryan Carroll, Founder and CEO, TNEX Digital Bank
• Nguyen Ngoc Nhu Uyen, Executive Vice President, Digital Innovation, Asia Commercial Bank

• Layering bank systems to enable change where you need it most
• Do you know what a digital paper cut is?
• How can you maximise your growth in the digital channel?

Presenter:

• Swapnil Deshmukh, Regional Lead, Infinity, Temenos

• Key developments in transforming legacy into the cloud - where do Vietnamese banks stand?
• Multi-cloud vs. hybrid cloud – ensuring success with connected cloud infrastructure
• Developing digital journey through cloud-first core infrastructure
• Delivering a unique experience by utilising data and mitigating third-party risks

Speakers & panelists include:

• Colin Dinn, Chief Digital Officer, Vietcombank

• Bridging infrastructure gaps to modernise the payments landscape
• Instant payments and open data– how do banks prevent real-time fraud and cyber threats?
• The rise of BNPL – a major transformation driven by customer demands
• Impact of electronic and mobile commerce on cashless payments

Speakers & panelists include:

• Gunneet Singh, Head of Product, Payments & Customer Engagement, Ubank
• Kanishk Upadhyay, Executive Vice President; Head Liabilities, Cards, Payments, Techcombank (TCB)