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Despite current economic challenges, Vietnam’s banking sector has promising longer term potential due to its relatively young and increasingly…
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The contribution of consumer finance to the overall retail loans in Asia Pacific in 2015 ranged from 2% to 56%. Its share to retail…
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While crowdlending in Asia Pacific shows early promise, its fate will be dictated by how regulators and banks respond to the challenges…
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The Governor of the Central Bank of the United Arab Emirates, His Excellency Mubarak Rashed Al Mansoori discusses the transformation…
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In 2012, Kotak Mahindra Bank implemented a "courtesy call back" feature in its contact centres. The technological innovation gave customers…
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Innovations emerging from East and West African banking hubs are enabling the sector to take a lead in reaching Africa’s unbanked population…
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Banks face high costs of maintaining extensive branch networks while having their market share eroded by the ever-growing presence…
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The industry has to look beyond growing their market presence through traditional brick-and-mortar branches by exploring new channels…
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Social media, coupled with data analytics, gives a more complete picture of the customer but banks face the challenge of having to…
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Mobile banking in Saudi Arabia is still growing and its development is contingent upon customer needs, as the actual number of mobile…
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With over 53 million unbanked still transacting in cash, Egyptian banks are looking to target this potentially lucrative market through…
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Increased use of electronic cash management facilities to enhance cost and operational efficiency is the dominant theme in the transaction…