The Governor of the Central Bank of the United Arab Emirates, His Excellency Mubarak Rashed Al Mansoori discusses the transformation…
Saturday, 23 November 2024
Our researches and analysis on Technology & Operations
Nazmul Karim Chowdhury, Senior Vice President and Head of Brand at City Bank, Bangladesh, describes how cautious optimism toward mobile…
Andra Sonea, lead solutions architect with the Innovation & Digital Analytics Lab at Lloyds Banking Group in London, maintains that…
Adizah Tejani, head of ecosystem development at Level39, discusses the role of the technology accelerator in the growth of fintech…
In 2012, Kotak Mahindra Bank implemented a "courtesy call back" feature in its contact centres. The technological innovation gave customers…
Neal Cross, the chief innovation officer of DBS Bank discusses how the bank’s accelerator for start-ups has transformed its culture.
An anti-money laundering law that did not cover casinos. A weekend and a holiday in the targeted banks in at least three countries.…
Banks face high costs of maintaining extensive branch networks while having their market share eroded by the ever-growing presence…
The industry has to look beyond growing their market presence through traditional brick-and-mortar branches by exploring new channels…
Social media, coupled with data analytics, gives a more complete picture of the customer but banks face the challenge of having to…
Mobile banking in Saudi Arabia is still growing and its development is contingent upon customer needs, as the actual number of mobile…
With over 53 million unbanked still transacting in cash, Egyptian banks are looking to target this potentially lucrative market through…
