Metrobank wins Most Recommended Retail Bank for excellence in service and product offerings

Metrobank was voted the Most Recommended Retail Bank in the Philippines for the first time in the history of the BankQuality survey. It achieved a 65% BankQuality Score, surpassing the previous leader by just one point. The bank excelled in key product categories, including personal loans, car loans, and home loans, and its active social media presence highlights its strong appeal among consumers. Customer feedback highlighted Metrobank's reliable service, competitive loan products, and responsive customer support, reinforcing its reputation in retail banking. Additionally, the bank was recognised for its secure and trustworthy services. Consumers appreciate its good reputation, extensive branch and ATM network, and excellent service reliability. Metrobank’s products, such as loans and savings accounts, are well-regarded, and the overall banking experience is described as hassle-free.