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Best Retail Bank in Thailand - KASIKORNBANK
The winning bank’s performance shows that 2021 is another successful year in employing its customer-centric strategy. It introduced a new normal customer experience management project that covered service channels enhancement, digital experience improvement, and proactive problem management. The bank maintains a healthy net-interest margin level throughout the last three years. It recorded a retail income growth of 38% and profit growth of 55% in the first nine months of the past year. The bank’s retail customer base stood at almost 19 million, and 10% year-on-year increase. The Best Retail Bank in Thailand is KASIKORNBANK.
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You may visit the Excellence in Retail Financial Services page at http://awards.asianbankerforums.com/retailfinancial/
For further information on the collaterals for winning banks, please contact:
Mr. Mobasher Zein Kazmi
Head of Research
Tel: (+61) 452 514 145
Email: mkazmi@theasianbanker.com
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