Vietcombank recognised as Best Payments Bank in Vietnam
This bank diversified its payment services as well as custoimized them based on user experience to reduce multiple touchpoints. It centralized backend to automate transaction processing through PaymentHub which resulted in improved STP automation and real-time transaction monitoring for customers.
For both backend and frontend payment transformation initiatives that helped the bank secure 33 percent more new-to-bank payment mandates and grow its payment transactions volume by 50 percent in 2023, Best Payments Bank in Vietnam is Vietcombank.
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