The winning bank put forward the new model of "five-in-one" in 2021, and achieved sound growth for its retail business. The bank posted a retail revenue of $15.5 billion (RMB 98.2 billion), up 8.4% year-on-year (YoY). Total profit amounted to $4.3 billion (RMB 27.1 billion), up 17.3% YoY, contributing to 59.2% of the bank’s total profit, higher than competitors. The bank’s total retail assets under management (AUM) stood at $46 trillion (RMB318 trillion), up by 21.3% compared with 2020. Total number of retail customers was 118 million, a 10.3%  increase compared with 2020, in which digital active ratio stood at 32%, and 85% of its major retail products sales is done through digital channel higher than peer competitors. The Best Joint Stock Retail Bank in China award goes to Ping An Bank