Best Joint Stock Retail Bank in China goes to China Merchants Bank

The winning bank is the leading wealth management and retail bank among all joint stock banks in China. Having served millions of customers, it helps in optimising their investment portfolios through technology-driven customer segmentation and personalisation. As a result, retail fee income contributes 31% to overall retail revenue, the highest among all banks in China, and maintained as the most profitable retail bank with its return on equity reaching 19% in 2023.  

For its unique business approach, tech-driven service solutions and strong financial results, the award for Best Joint Stock Retail Bank in China goes to China Merchants Bank.