Best Digital Ecosystem Initiative – UOB Malaysia

The winning bank supports the digital transformation of SMEs through solutions that enhance business efficiency. The bank expanded its network of partnerships and expanded its ecosystem to meet the changing requirements of SMEs throughout their business journey.

Customer who used the bank’s SmartBusiness ecosystem saw 36% higher average CASA balances and 30% higher average revenue. The bank helped more than 6,200 SMEs digitalise quickly and conveniently.

For providing innovative and customer-centric solutions for businesses, the Best Digital Ecosystem Initiative award goes to UOB Malaysia for SmartBusiness