Best Customer Experience Initiative in Asia Pacific goes to Mox Hong Kong

This bank has set benchmarks in the retail finance industry with its new user interface and customer-friendly features that take customer experience to new heights. The bank introduced a new interface with Smart Swipe, dedicated hubs, an enhanced dashboard, and sections for credit and rewards, creating an engaging and fluid information structure with a summary of vital information at a glance.  

For creating a more intuitive, instant, and seamless customer experience, and noting that 30% of Mox's customer base has four or more products with the bank, the Best Customer Experience Initiative in Asia Pacific goes to Mox Hong Kong.