• 13 February 2020, Vietnam
  • +65 62366521

The Agenda

The sessions will be highly experiential in format with opening and closing
keynotes, plenary session and dialogues with working luncheons.

13 February 2020, Hanoi, Vietnam

08:30 – 09:00


09:00 – 10:00

Welcome Address

Vietnam Banks Association

Opening Keynote

State Bank of Vietnam

International Keynote

Leadership Dialogue

Envisioning the future of Vietnam’s digital economy

Trends and developments in the financial industry – Challenges in the process of digitization

Disruptors and non-traditional players redefining established market boundaries with artificial intelligence (AI), automation and analytics

Impact of regulations on the industry – a look at compliance protocol and policy harmonization in the region

Financial technology tapping on the rural unbanked, the migrant workers and e-commerce for increased domestic consumption

10:00 – 10:30

Tea/ Coffee Break

10:30 – 11:15

Digital strategy, speed and inclusiveness driving a stronger leadership

The current climate of disruption brings to light different dimensions of diversity, prompting the need for organisations to expand their diversity and inclusiveness agendas to maintain market competitiveness. Although disruptive forces are ever-changing and dynamic, leading inclusively is one of the constants that can enable organisations to respond with agility and thrive through disruption.

Customer journey integrating a seamless experience

The new role of branches in the digital age

Disruptors and challengers redefining long established market boundaries

Transferring the focus from products to customer needs

Driving the digital transformation with the 3 C’s: culture, collaboration and competition

11:15 – 12:00

Integrated Services Oriented Architecture (SOA) vs Platforms

The drive to implement the concept of application programming interface (API) and open banking

Breaking down an organisation’s processes into individual services to be reused and shared with customers and suppliers

How sustainable digital platforms enable collaboration with small and medium enterprises grow in the long term?

Comparing cost reductions, timely responsiveness and value-added services through improved collaboration and productivity

Creating new or modified automated processes over existing infrastructures of front-office and back-office banking applications

12:00 – 12:30

Incorporating digital payments in our business: from e-wallets to wearables

Making purchases, from buying a cup of coffee to a high-ticket item, can be done with a scan, click or swipe. We invite a panel of industry insiders to share their insights on the next frontier of the instant payments industry.

No wallet? No problem. – Internet of Things (IoT), e-wallets, and wearables

Global peer-to-peer payments and transfers

The future of plastic: What to expect in the cards space?

Integrated payments: Streamlined processes for a seamless experience

12:30 – 13:00

Briefing on the Vietnam Awards Programme 2019 and Key Trends - Retail, Risk and Technology

Awards programme: Process, methodology and scorecards

Overview of the Vietnam retail banking market

Key findings from the awards programme

Best practices in Vietnam (based on submissions)

13:00 – 14:00


14:00 – 14:45

The non-standard compliance procedures and how to keep banks safe

Financial institutions are vulnerable to attacks as they hoard data (and wealth) and are susceptible to fraud. International know your customer (KYC) protocols are non-standardised across different jurisdictions that will need harmonisation to minimise system disruptions and enhance anti-money laundering (AML) compliance.

The latest developments in financial and capital markets compliance

Use of internationally-recognised core standards and frameworks in the management of risk

Security architecture for a digital bank with KYC and AML protocol

Compliance-as-a-Service (CaaS) framework for adaption across different regulatory landscape

14:45 – 15:15

Development of infrastructure for financial services integration and supply chain shifts in the New World

The latest developments in financial integration around the region

Helping local banks remain competitive as Vietnam integrates into the global digital economy

Investments in port, rail and road to herald the shifts in global supply chains

Enabling technologies for improving access and speed of delivery

Use of AI and blockchain to monitor and expedite effective data transmission

15:15 – 15:30

Tea/ Coffee Break

15:30 – 16:30

The International Innovation in Finance Council for Vietnam

This international council is made up of decision makers from local banks, start-ups, unicorns and peer-to-peer (P2P) players, as well as investors from the region. The Council is conducting this session to:

Exchange views between investors (both traditional banks as well as private equity players and the major startup accelerators)

Get a glimpse of the “investible ideas” emerging in the country

Have a glimpse of breakthroughs of innovations in banks and traditional financial institutions

The flow of the session will be as follows:

- Opening Address

- Briefing on the innovation trends in Vietnam

- The Innovation Leadership Dialogue

The rise in investment funds, angel and venture capitalism

The risks and statistics of startup failures

Laws and regulations to drive innovation while ensuring secure P2P lending and development of the digital economy

How can banks incubate a startup in their midst?

16:30 – 17:30

Presentation by the leading innovative fintechs

Case studies from fintech players as well as banks’ internal innovation departments demonstrating outstanding creativity and potential in the market in the following areas:

- Branch innovations

- Financial inclusion

- Bitcoin applications

- P2P lending platforms

- Online and mobile platform

The Council will converge to hear from the best-in-class innovation cases and invite the audience for feedback.


End of Convention

This is a working agenda, content and speaker will be updated on a timely basis

For more details please contact to Program Manager :

Usama Muhammad

Program Manager


(+44) 744 8470 186